ServScript FAQ

Below is a listing of the ServScript Program's frequently asked questions. If you do not see your question listed below, please email your question to servscript@admin.fsu.edu.

  1. How do I enter my hours into the ServScript program?
  2. What are the deadlines?
  3. Can I record hours that I completed with my student organization on ServScript?
  4. I missed the deadline! I didn't know about this program. Can I still have hours from previous semesters recorded on my transcript?
  5. Can I record hours from Dance Marathon?
  6. Can I record hours from an activity with my place of worship or campus ministry?
  7. I privately tutor or mentor someone for free. Can I list this on ServScript?
  8. Can I record hours that I volunteered with an FSU department?
  9. Can I record rehearsal or performance hours for an arts, dance, or musical event?
  10. Can I record planning and implementing hours for a cultural event?
  11. Can I record hours for making a donation?
  12. Can I record hours for planning or implementing an appreciation event (i.e., appreciation breakfast)?
  13. Does a fundraising or philanthropy event qualify for the ServScript Program?
  14. Does travel time to a service site qualify?
  15. Does structured reflection time qualify for the ServScript Program?
  16. Do internships at for-profit agencies qualify?
  17. I submitted my hours to my professor or supervisor. Do these hours automatically get submitted to the ServScript Program?
  18. How are students held accountable for the hours that they report?
  19. What if I disagree with the ServScript Committee's decision? How can I appeal?

Answers to Frequently Asked Questions:

  1. How do I enter my hours into the ServScript program?
    Please refer to our step-by-step guide for help using the ServScript entry form on myFSU. Students will be required to update their Service Profile once a semester before entering their hours.
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  2. What are the deadlines?
    The deadline each semester is the last day of the semester or the Friday of final exam week by 11:59 p.m. Eastern time. Check the main page of ServScript for specific deadline dates for each semester.
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  3. Can I record hours that I completed with my student organization on ServScript?
    Service completed with your student organization qualifies for the ServScript Program if you can identify the community need and specific agency served. You will have an opportunity to list your student organization in the entry process. If you have questions about your agency, please contact our office.
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  4. I missed the deadline! I didn't know about this program. Can I still have hours from previous semesters recorded on my transcript?
    No. Academic transcripts are permanent records and the system is not designed for backdating. However, there are other options for documenting your acts of service. We encourage you to contact us so we can provide you with alternative options.
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  5. Can I record hours from Dance Marathon?
    Yes, actually Children's Miracle Network benefits from Dance Marathon, so you can list them as the agency. The activity as well as fundraising qualifies for the ServScript Program.
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  6. Can I record hours from an activity with my place of worship or campus ministry?
    If the activity addresses a community issue beyond spiritual indoctrination, the activity may qualify for the ServScript Program. If you are uncertain if an activity addresses a community issue, please contact our office.
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  7. I privately tutor or mentor someone for free. Can I list this on ServScript?
    A third-party verification source must be identified, and ideally it is not the individual(s) who directly benefited from the service. If you cannot easily identify a third-party supervisor, please contact our office.
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  8. Can I record hours that I volunteered with an FSU department?
    Yes, as a not-for-profit institution, service, as defined by the ServScript program, to FSU departments and offices may apply; students and/or offices need to seek prior approval to ensure the FSU entity is prepared to serve as a service supervisor for students. To seek prior approval, please contact our office.
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  9. Can I record rehearsal or performance hours for an arts, dance, or musical event?
    If the event has an educational or service purpose beyond pure entertainment, then the event would qualify for the ServScript Program.
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  10. Can I record planning and implementing hours for a cultural event?
    If the event has an educational or service purpose beyond pure entertainment, then the event would qualify for the ServScript Program.
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  11. Can I record hours for making a donation?
    No, the donation itself cannot be quantified as time. However, if you are planning or implementing the donation drive or activity itself, those hours qualify for the ServScript Program.
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  12. Can I record hours for planning or implementing an appreciation event (i.e., appreciation breakfast)?
    No. While acts of gratitude and appreciation are highly encouraged, they often seek to thank those who are especially deserving, rather than solve social problems.
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  13. Does a fundraising or philanthropy event qualify for the ServScript Program?
    Yes, if a not-for-profit agency or other beneficiary in need can be identified.
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  14. Does travel time to a service site qualify?
    No, the travel time does not qualify for the ServScript Program unless specifically part of the service or involves reflections.
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  15. Does structured reflection time qualify for the ServScript Program?
    Yes, we strongly encourage structured reflection; service opportunities can be greatly enhanced by pre-service education and post-service reflection. For resources please go to the educational resources page of our website.
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  16. Do internships at for-profit agencies qualify?
    Not typically, except in the cases where these for-profit agencies are working to resolve community needs. If you have questions about whether or not your internship at a for-profit agency qualifies for the ServScript Program, please contact us.
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  17. I submitted my hours to my professor or supervisor. Do these hours automatically get submitted to the ServScript Program?
    No, you are responsible for entering your own hours to the ServScript Program. The deadline for entering hours is the last day of the semester, by 11:59pm. Click here to go to the ServScript entry form.
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  18. How are students held accountable for the hours that they report?
    Our office verifies the hours at the end of each semester through an auditing process. For questions regarding the ServScript audit, please contact our office.
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  19. What if I disagree with the ServScript Committee's decision? How can I appeal?
    Please email us at ServScript@admin.fsu.edu to request an appeal, so we can give you information about our appeal process.
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